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Export claims results file

What this article covers: How to export your claim results as a CSV file — filtering the dashboard to the exact claims you want, running the export, and understanding every column in the file you receive. Use this when you need the underlying claim-level data in a spreadsheet, rather than a scheduled email report.

What "Exporting Results" means

Exporting results produces a Claim Results CSV^* — a spreadsheet-ready file containing one row per claim, with each claim's identifiers, score, result, and any deduction codes applied.

*Downloaded claims results will only contain up to 500,000 claims with the highest scores.

This is different from a scheduled report:

	Export (this article)	Report
Output	A CSV file of claim-level records	A summary snapshot
Delivery	Downloaded to you directly	Downloaded or sent to recipients via email, immediately or scheduled
Best for	Working with the raw data in a spreadsheet, handing data to a client or expert	Sharing an overview of the data with stakeholders once or on a recurring basis

If you instead want to email a recurring snapshot to co-counsel or an administrator, see 7. Creating and scheduling reports. The two share the same filtering behavior — everything you set in the dashboard flows through to whichever you choose.

Step 1 — Filter to the claims you want

Exports respect the filters that are active on your dashboard. Set your filters before you export, and the CSV will contain only the claims that match. If no filters are applied, the export includes every claim in the case.

Here's an example:

Set a Timeframe — Limit the export to a time window. Click the date-range pill to set a quick preset (Today, This Week, Last Week, Last 7 Days, Current Month) or a custom start and end date. Use this to export only claims submitted around a deadline, or to produce a periodic extract.
Select Results — Narrow the export to specific outcomes (for example, only Fail and Inspect claims for a fraud review, or only Pass claims for an eligibility list). Select one or several values in the Results section of the Filters panel.

💡 Other filters still apply. The dashboard offers additional filters beyond these two. Any filter left active will also shape your export. If your CSV looks smaller than expected, check whether a filter from earlier in your session is still applied. For how to set every filter, see 8. Filtering dashboard data.

Once your filters are set, confirm the dashboard is showing the claims you intend to export. What you see is what you get — the export mirrors the current filtered view.

Step 2 — Export the Claim Results CSV

From the Dashboard, click the export button.
Choose Claim Results (CSV) as the export type.
Confirm the export. The file downloads to your device.

The file reflects your active filters at the moment you export. To change what's included, adjust your filters and export again.

What's in the file

Each row is one claim. The Claim Results CSV contains the following columns:

Column	What it is
claimID	ClaimScore's unique identifier for the claim record. Every scored claim has one, and it never changes — use it to trace a specific claim across exports, dashboards, and audit records.
adminID	The identifier assigned by the claims administrator's own system. Use this to match a ClaimScore record back to the corresponding claim in the administrator's platform.
score	The claim's numeric ClaimScore. A higher score reflects stronger eligibility and fewer fraud indicators; a lower score reflects weaker signal or more indicators. The score is the quantitative basis for the claim's result.
result	The determination assigned to the claim based on its score and the signals detected (see the taxonomy below).
deductionCodes	A list of the specific signals that reduced the claim's score. An empty list [] means no deductions were applied. Each code names one reason — for example, a duplicate identity or an undeliverable address.

💡 Empty columns are meaningful. A blank result or an empty deductionCodes ([]) is not absent data. [] means the claim triggered no deduction signals. If result is blank, the claim has not yet been assigned a determination.

Understanding `result`

The result column uses ClaimScore's determination taxonomy. These are the same categories you can filter by in the Results section of the dashboard:

Result	Meaning
Pass	Claim meets all evaluation criteria and is approved for payout.
Verify	Claim passed but shows indicators that may signal fraud. Review supporting information before confirming payout.
Inspect	Claims that include supporting evidence are marked for further examination.
Fail	Claim failed evaluation criteria.
Cure	Claim failed but may be legitimate. Contact the claimant to confirm details or cure any deficiencies.
Insufficient	Claim lacks the necessary information to be scored accurately.
Unsupported	Claim type or format is not supported by the current scoring logic.
Non-claim	Submission is not a claim and has been excluded from analysis.

Understanding `deductionCodes`

Deduction codes are what make a score explainable: rather than a bare number, each flagged claim carries the specific reasons behind it — the same reasons you can defend on the record. To pull up every claim that triggered a particular signal, filter by that code in the Deduction code section of the dashboard (see 8. Filtering dashboard data).

What happens next

Your CSV is now on your device, ready to open in a spreadsheet, share with an expert, or hand to a client. Because filters carry through identically, once you've dialed in the right filtered view you can also schedule that same view as a recurring email report — see 7. Creating and scheduling reports. To learn more about filters themselves, see 8. Filtering dashboard data.